…"And the rain fell, and the
floods came, and the winds blew and slammed against that house; and yet it did
not fall, for it had been founded on the rock. "Everyone
who hears these words of mine and does not act on them, will be like a foolish
man who built his house on the sand. "The rain fell, and the floods
came, and the winds blew and slammed against that house; and it fell-- and
great was its fall." Matthew 7:25
As I embarked on my lean journey
several years ago, this story reminded me of how critical it is to establish a solid
foundation. Ensuring the first stones laid are solid and plumb is critical to
success, whether you are trying to construct a building, a team or a business.
Building a lean enterprise is no different;
Toyota built their house on the foundation of the “Toyota Way” philosophy.
Laying the footings of standardized and stable processes on top of their core
values of customer first, respect for people and continuous improvement. These
solid footholds provide the base where the tools of the Toyota Production
System can rest.
Although implied in Toyota’s philosophy
but not explicitly stated is a concept that I believe needs to be part of the
fundamental building blocks of any viable organization. The concept is
education; by creating an environment where learning is part of the corporate
DNA it acts as rebar in the concrete. It strengthens the base, increases the
robustness and when challenged provides additional resilience to sustain all
challenges.
Successful lean enterprises are not
defined by a single lean champion, or a select group of engineers that are well
versed in tools like Kaizen, VSM, A3, etc. Successful lean enterprises are defined by their learning cultures,
aligning their values with the beliefs. This ensures that everyone shares the
same language, vision and philosophy. When this occurs you create a learning
organization. These entities are skilled at creating, acquiring, and
transferring knowledge, and at modifying its behavior to reflect new knowledge
and insights.
By aligning the core values that
include education with the beliefs of the organization, the corporate culture
can have a remarkable strategic advantage over its competition. Like the house
on the rock, a solid foundation rooted in education allows your organization to
grow higher and more stable then the house on the sand.
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